Receiving the 12 Gifts of Problems

Successful leaders run toward problems, not away. If you want to lead, solve a problem, the bigger the better. Problems come bearing gifts, if you can receive them. 12 Gifts: Handled well, problems:… Continue reading

10 Ways to Create a Sense of Ownership

“Act like you own the place,” is a silly slogan when people are treated like expendable cogs in machines. Hypocritical leaders expect people to act like owners while being treated like employees. Everyone knows its… Continue reading

How the “Bring a Solution” Rule Backfires

The “bring a solution” rule is leadership’s strategy for dealing with complainers. Don’t bring up a problem without bringing a solution also. Smart leaders ask for two or three options. The “bring a… Continue reading

You didn’t Mean to Upset Anyone

You didn’t mean to make them mad, but they are. You were just trying to make things better. Its the absolute worst when doing your best upsets others. Fasten your seat-belt. It happens all… Continue reading

Pat on the Back or Kick in the Pants

Some people respond well to a pat on the back, others to a kick in the pants. Mary practically ignores, “The way you handled Bob’s objection was beautiful.” But, she lights up and leans… Continue reading

3 Ways to be the One Others Love on their Team

Frustration with people must be the number one frustration in organizational life. Wrong teammates distract, drain, and hobble. People, not work, make organizational life misery or joy. Success on teams often determines career… Continue reading