The Secret: What Great Leaders Know and Do
Confusion is common.
Confusion is the gift of those who think they know but don’t.
Wisdom seeks clarity; evaluated experience delivers it.
Ken Blanchard and Mark Miller clarify, “The Secret,” of leadership in five letters:
S.E.R.V.E.: See the future – envision and communicate a compelling picture of a preferred future.
- What do I want to be true of the future?
- Why should anyone care?
S.E.R.V.E.: Engage and develop others – recruit and align people for the right job.
- What invited my engagement in the past?
- Which of these factors are missing in those I lead?
The future is about people not programs, projects, or products.
Mark Miller on the role of failure and success in developing leaders (1:35):
S.E.R.V.E.: Reinvent continuously – continuously focus on improvement.
- How do I need to change?
- Where do I want different outcomes?
Successful leaders address and correct problems without creating negative environments.
Mark Miller on reinventing continuously without becoming negative (2:53):
S.E.R.V.E.: Value results and relationships – generate measurable results and cultivate great relationships.
- Which is my personal bias as a leader – results or relationships?
- How can I compensate for the area that’s not my personal strength?
Leaders who are great at results and relationships reach the highest.
S.E.R.V.E.: Embody values – live fully aligned with stated values.
- What values do I want to drive behaviors in my organization?
- What are my actions communicating?
Ultimate leadership question:
“Am I a serving leader or a self-serving leader?” (From “The Secret“)
“The Secret” won’t take long to read but it takes a lifetime to live.
Which letter in the S.E.R.V.E acronym do you find most important? Most challenging?
Free Chapter of “The Secret: What Great Leaders Know and Do”
Free Webinar September 29, 20 p.m. EDT with Ken Blanchard and Mark Miller.