Category Archive: Communication

10 Ways to Cut to the Chase and Get Stuff Done

You grow quiet when someone with more power is in the room. You blab when you’re perceived as the big cheese. How many times have you wished the boss would just shut up?… Continue reading

How Questions Hinder Connection

Questions demonstrate interest and make people feel they matter. Questions show respect, but reflection enables connection. 7 questions to evaluate your listening: What do you enjoy about listening? What does the speaker think… Continue reading

10 Invitations to Transformation

Ask people to talk about what they’re good at and their eyes light up. For some, the topic of their strength is so awkward that it takes them time to get their bearings.… Continue reading

The Five-to-Fold Decision-Making Model

“All in favor say I.” “All opposed say nay.” But, what if you’re “sort of” in favor? Something is very wrong if everyone around the table is in %100 agreement on complex issues. Marc,… Continue reading

How to Be the First to Know Not the Last

By the time you hear about an issue it’s nearly volcanic. It could have been easily managed last month. Now heads are on fire and teams are exploding. In the dark and out of… Continue reading

16 Reasons People Don’t Listen When You Speak

Uncertainty promotes apathy. “For if the trumpet give an uncertain sound, who shall prepare himself to the battle?” (KJV 1900) 16 reasons people don’t listen when you speak: Too many words. You’re a… Continue reading