Category Archive: Listening

How Questions Hinder Connection

Questions demonstrate interest and make people feel they matter. Questions show respect, but reflection enables connection. 7 questions to evaluate your listening: What do you enjoy about listening? What does the speaker think… Continue reading

10 Principles for Coaching Your Players to Success

Impatient leaders rely on power and authority to get things done. Persistent application of power and authority drains energy from those in it’s wake. Coaching leaders share power. 10 principles for coaching your players to… Continue reading

How to Be the First to Know Not the Last

By the time you hear about an issue it’s nearly volcanic. It could have been easily managed last month. Now heads are on fire and teams are exploding. In the dark and out of… Continue reading

The First Secret of Developing a Leader

It hit me on the way home that I said the wrong thing. I stood and embraced Jack when he walked into the coffee shop where I was meeting with a young leader.… Continue reading

15 Reasons To Ignore Feedback

Most people aren’t qualified to give you feedback. At least it seems that way. You’re feedback is insightful, caring, and helpful. But, their feedback is irrelevant, uncaring, and confusing. Your feedback is right, but,… Continue reading

Ten Powerful Lessons Learned from a Bad Boss

Successful leaders turn problems into opportunities. Your bad boss is an opportunity to develop ten essential leadership qualities. Think of a bad boss as a catalyst that propels your leadership journey. If you don’t step… Continue reading