Tag Archive: Communication

Questions Are Answers

Great questions change everything. Commands invite protection, resistance, and fault-finding. Questions invite collaboration and shared responsibility. There’s a great question for every situation. Great questions: Inspire thought. Invite. “What do you think?” Explore. “What… Continue reading

Choose Your Default Response to Everything

You aren’t always proud of default responses. “When I feel on the spot,” a young leader said, “I freeze up. I don’t know what to do or say.” Image source Three defaults: Stress… Continue reading

Ten Ways to Say Yes to Saying No

Saying no feels like a door closing. But, those who can’t say no end up over-committed, overwhelmed, and ineffective. Saying no is the first step toward freedom for someone who says yes too much. Yes:… Continue reading

Shut-Up and Do It Yourself

I was explaining how to do something when a close friend said, “Do it yourself.” I have a love-hate relationship with my life-long friend Tim. (Mostly love.) But, he got me thinking about… Continue reading

7 Cures for Cruelty

“All cruelty springs from weakness.” Seneca Image source Cruel leaders believe they’re helping when they’re hurting. Some of the most shocking, disappointing, and frustrating moments in leadership come when you begin to realize… Continue reading

13 Reasons Teams Lose Momentum

Multiply waste by the number of people involved. The capacity of teams to waste time and resources staggers the imagination. It’s one thing to tolerate one person wasting time. But, the amount of… Continue reading