Category Archive: Coaching

Solution Saturday: Coaching a Family Member

“Does the dynamic change when coaching family members?” (A question from a participant of an American Management Association webinar I gave on coaching for productivity.) If you want to become a great coach,… Continue reading

Coaching to Capitalize on Frustration

Don’t say calm down. Capitalize on frustration. Frustration is energy. Energized toddlers fall down kicking and screaming, when they can’t have candy before breakfast. The message of frustration? Give me what I want.… Continue reading

The Illusion of Desire

Recurring gossip, blame, and complaining indicate you want things to change, but you haven’t done anything about it. Wanting change increases frustration when old behaviors continue. Tell me what you’re doing to achieve… Continue reading

Maybe He Wasn’t Coachable

His eyes lit up when he heard me offhandedly say, “Not everyone is coachable.” He could stop blaming himself for his coachees lack of progress. He’d been frustrated and discouraged. New techniques might… Continue reading

How to Solve People-Problems Pt. 2

Behaviors, not theories, solve people-problems. This is part-two of, “How to Solve People Problems.” Scan part-one here. How to solve people-problems: Let’s focus on the people-problem of low morale. #1. Positive before negative:… Continue reading

How to Solve People-Problems

The problems we have with each other are more dangerous than the problems we have with competitors. People-problems get worse when they’re ignored.   Organizational turmoil diminishes, when nagging people problems find resolution. Everything… Continue reading