Category Archive: Communication

3 Strategies to Fuel Vitality and Eliminate Gossip

Gossip makes weak leaders feel powerful. It’s foolish to undermine the people you’re counting on. Strong teams aren’t built by spreading venom, focusing on weaknesses, or dredging up animosity.  Real leaders don’t feel strong… Continue reading

The Potter’s Wheel of Leadership

Listen to your language. It points to the future. Habits of speech are the potter’s wheel of leadership. Both you and your organization are formed by the language you repeat. Choose your language before it… Continue reading

How to Spiral Up Not Down

Repetition forms patterns. Patterns define the future. Successful leaders are repeaters. Don’t repeat: Gossip. Repeated words seem truer, even when they’re not. Gossip weakens relationships. Criticism. Disapproval is more powerful than approval. Repeated… Continue reading

Solution Saturday: Dealing with Ms. Rigid

Hi Dan, I lead a team of amazing professionals who are passionate and committed to the work we do. One team member is … rigid in her thinking and ambushes me at staff… Continue reading

The Secret to Vitality

Words create worlds. Positive words create vibrant environments. Negative words create defeated environments. Energy is low, when problems, complaints, and falling short is the persistent topic of conversation. Leaders ignite vitality or drain energy… Continue reading

16 Ways to Get to the Truth

Insulated leaders don’t ask, because they don’t want to know. You are less than you could be, because people aren’t telling you the truth.   4 surprising reasons employees don’t speak up: Positive suggestions create more… Continue reading