Category Archive: Communication

Solution Saturday: Dealing with Ms. Rigid

Hi Dan, I lead a team of amazing professionals who are passionate and committed to the work we do. One team member is … rigid in her thinking and ambushes me at staff… Continue reading

The Secret to Vitality

Words create worlds. Positive words create vibrant environments. Negative words create defeated environments. Energy is low, when problems, complaints, and falling short is the persistent topic of conversation. Leaders ignite vitality or drain energy… Continue reading

16 Ways to Get to the Truth

Insulated leaders don’t ask, because they don’t want to know. You are less than you could be, because people aren’t telling you the truth.   4 surprising reasons employees don’t speak up: Positive suggestions create more… Continue reading

How to Solve People-Problems

The problems we have with each other are more dangerous than the problems we have with competitors. People-problems get worse when they’re ignored.   Organizational turmoil diminishes, when nagging people problems find resolution. Everything… Continue reading

12 Ways to Overcome Fear and Confront Like a Master

Excellence requires confrontation. Leaders who can’t confront: Live with nagging frustration. Fall below their potential. Lead unremarkable organizations.   4 reasons you avoid confrontation: Self interest. What if they get upset with you?… Continue reading

12 Dos and Don’ts For Butting Heads Successfully

Everything worth doing encounters friction. Important issues ignite strong emotion. 12 don’ts for butting heads successfully: Don’t: Talk over things with affirming friends who take your side rather than exploring issues. Rush to judgement. A… Continue reading