Category Archive: Communication

How to Become a Light in the Fog

I’ve heard managers complain, “These people just don’t get it.” Poor management is the reason people inside organizations are in the fog. Impose the job of creating clarity on yourself. Stop complaining about people who… Continue reading

7 Reasons People Can’t Wait for you to Stop Talking

It’s pathetic when people listen because they’re afraid not to. People often listen to leaders because they must, not because of respect.  What if people couldn’t wait for you to open your mouth? Seven reasons… Continue reading

Elevate One-On-Ones to Power Moments

Saying “we” is weaker than saying “you” during one-on-ones. Don’t say “we” when you mean “you”. It might feel like good manners to say “we”, but it’s disingenuous. It might soften the blow,… Continue reading

Solution Saturday: Can’t Get a Word in Edgewise

Dear Dan, Our small work group has many discussions. In these discussions people talk over each other and vie for the opportunity to share. I feel uncomfortable interrupting. When I don’t jump in,… Continue reading

Five Ways to Answer Negative Stories

Negative stories produce emotions that close your mind and harm your relationships. Emotions don’t know the difference between true stories or fiction. Video games, movies, and novels produce strong emotional responses. Horror movies… Continue reading

3 Strategies to Fuel Vitality and Eliminate Gossip

Gossip makes weak leaders feel powerful. It’s foolish to undermine the people you’re counting on. Strong teams aren’t built by spreading venom, focusing on weaknesses, or dredging up animosity.  Real leaders don’t feel strong… Continue reading