Category Archive: Conflict resolution

12 Dos and Don’ts For Butting Heads Successfully

Everything worth doing encounters friction. Important issues ignite strong emotion. 12 don’ts for butting heads successfully: Don’t: Talk over things with affirming friends who take your side rather than exploring issues. Rush to judgement. A… Continue reading

You didn’t Mean to Upset Anyone

You didn’t mean to make them mad, but they are. You were just trying to make things better. Its the absolute worst when doing your best upsets others. Fasten your seat-belt. It happens all… Continue reading

7 Ways to Deal with Office Drama

Everyone knows the drama kings/queens in the office. They’re the ones you dance around. “Don’t upset Barry.” Drama queens go to the boss rather than colleagues to voice complaints. Drama kings walk into… Continue reading

12 Ways to Maximize Collisions of Perspective

Mediocrity is the result of peace and harmony. Rather than resolving conflict, invite it. Lousy leaders and weak organizations pursue peace at all costs. The heat of tension, tests, clarifies, refines, and strengthens… Continue reading

How to Resolve Interpersonal Tensions Quickly

If it wasn’t for people, leadership would be easy. Unsuccessful leaders choose the ostrich or bull approach to dealing with tensions between employees. But, don’t miss the key. The key: Determine their commitment… Continue reading

How to Deal with Frustrated Employees

Years ago, I said no to a boss. I hated it. I’m a getter-done type. Saying no was painful. It was unexpected for her to hear as well. I’d always said yes. She… Continue reading