Category Archive: Feedback

How to Receive Criticism without Becoming Cynical

Leaders are criticized when they take action and when they don’t. Nice critics try to help by pointing out failures and faults, but neglect positive suggestions. Tearing down makes nasty critics feel wise,… Continue reading

How to Lower Frustration and Improve Performance

Reflection is essential to improvement. Curiosity is essential to reflection. Focus curiosity on patterns when improving systems. What difficulty can you predict you’ll encounter when we do this next time? What can you put in… Continue reading

How to Overcome a Negative Past

The past is a weight that grows heavier with the passage of time. Little mistakes grow larger. Offenses get heavier. Failures persecute. The past crushes those who hang on to it. The older… Continue reading

The 3 Most Dangerous Things Leaders Don’t Do

Sincere leaders fall flat because of things they don’t do. #1. Acknowledge when it isn’t working. Fear of failure prevents leaders from acknowledging failure. Tenacity keeps leaders doing things that aren’t working. You rose… Continue reading

Calling Out BS

Who you are trumps everything. What you do matters, but who you are – while you serve – is your most powerful tool of influence. Fakes, hypocrites, and posers may coerce conformity but always… Continue reading

How to Get the Most From Irritating People

You don’t want to understand irritating people. You want to control, correct, or eject them. Leaders who don’t understand irritating people resort to authority and miss opportunity. Influence and personal growth decline in proportion… Continue reading