Category Archive: Mistakes

How to Deal with Performance Issues and Not Lose Your Mind

Silence when people don’t perform lets everyone know performance doesn’t matter. 7 causes of poor performance: #1. Management makes it nearly impossible to say no. When employees can’t say no to your face,… Continue reading

10 Dumb Decisions That Lead to Foolish Failure

All failures aren’t the same. 4 components of responsible failure: Preparation. Good intentions. Considered decisions. Maximum effort that doesn’t succeed. Leaders who punish responsible failure never exceed the glory of the past.  Leaders who… Continue reading

5 Ways Sincere Leaders Promote Irresponsibility

5 ways sincere leaders promote IRResponsibility: Help too soon. You tell people they aren’t responsible when you rush in to save the day. (You also suggest they aren’t capable.) Protect people from consequences.… Continue reading

How to Forget Like a Leader

Lousy leaders remember what they should forget and forget what they should remember. The power of the past is the permission you give it to influence the present. You expected someone to step… Continue reading

Solution Saturday: They Won’t Own Mistakes

Hi Dan, I have an issue with some of my team where if they make a mistake they don’t own it. They deflect and change the subject. They never admit they did the… Continue reading

What to Do When New Leaders Screw Up

Screwing up and growth are connected. Seth and Les Gold, tru TV stars of the reality show Hardcore Pawn, interviewed me for their Gold Tone podcast on CBS playit. They’re facing the challenges of… Continue reading