Tag Archive: Communication

How to Solve People-Problems

The problems we have with each other are more dangerous than the problems we have with competitors. People-problems get worse when they’re ignored.   Organizational turmoil diminishes, when nagging people problems find resolution. Everything… Continue reading

12 Ways to Overcome Fear and Confront Like a Master

Excellence requires confrontation. Leaders who can’t confront: Live with nagging frustration. Fall below their potential. Lead unremarkable organizations.   4 reasons you avoid confrontation: Self interest. What if they get upset with you?… Continue reading

12 Dos and Don’ts For Butting Heads Successfully

Everything worth doing encounters friction. Important issues ignite strong emotion. 12 don’ts for butting heads successfully: Don’t: Talk over things with affirming friends who take your side rather than exploring issues. Rush to judgement. A… Continue reading

Three Secrets to Eliminate Painful Performance Conversations

Everyone slips into old habits. You make progress. It feels good. You lose focus. Old patterns return. Nothing changes. Successful leaders focus on improving performance. 3 reasons performance conversations are painful: Infrequency. You’re… Continue reading

10 Ways to Cut to the Chase and Get Stuff Done

You grow quiet when someone with more power is in the room. You blab when you’re perceived as the big cheese. How many times have you wished the boss would just shut up?… Continue reading

How Questions Hinder Connection

Questions demonstrate interest and make people feel they matter. Questions show respect, but reflection enables connection. 7 questions to evaluate your listening: What do you enjoy about listening? What does the speaker think… Continue reading