Tag Archive: Communication

Solution Saturday: Direct Reports Don’t Open Up

Dear Dan, I work for a company that believes developing people is central to success.  Part of my job is connecting with my direct reports in such a way that they feel free… Continue reading

Kiss the Fool

Court jesters occasionally spoke truths and delivered bad news with humor. Modern comedians often make us laugh about injustice or social ills. Kiss the fool who speaks the truth. The more authority you… Continue reading

5 Ways to Find Vitality in Disagreement

Giving solutions, without exploring issues, lets people know you aren’t listening. Solutions found in isolation are irritations to others. 3 ways to let others know you aren’t listening: #1. Focus on positions. Defensive conversations are… Continue reading

Are You a New Manager? Four Conversations You’ll Need to Master

I invited several top leaders, authors, and bloggers to share their wisdom with Leadership Freak readers. Thanks to Scott Blanchard for contributing this insightful post on four conversations new managers need to master. Sixty percent of new managers… Continue reading

Chasing Stray Cats and Other Ways to Talk Like a Leader

An email I just received has a fascinating line in it. “Let me know what questions you might ask of someone in my situation….” He made me realize that I don’t plan my… Continue reading

The 4 Hidden Agendas Concealed in Complaints

The “make it go away” fairy doesn’t exist. Ignored complaints fester. Uncover the real dissatisfaction before solving complaints. The 4 hidden agendas concealed in complaints: “You should have ….” You caused the problem… Continue reading