Tag Archive: Communication

Are You a New Manager? Four Conversations You’ll Need to Master

I invited several top leaders, authors, and bloggers to share their wisdom with Leadership Freak readers. Thanks to Scott Blanchard for contributing this insightful post on four conversations new managers need to master. Sixty percent of new managers… Continue reading

Chasing Stray Cats and Other Ways to Talk Like a Leader

An email I just received has a fascinating line in it. “Let me know what questions you might ask of someone in my situation….” He made me realize that I don’t plan my… Continue reading

The 4 Hidden Agendas Concealed in Complaints

The “make it go away” fairy doesn’t exist. Ignored complaints fester. Uncover the real dissatisfaction before solving complaints. The 4 hidden agendas concealed in complaints: “You should have ….” You caused the problem… Continue reading

12 Don’ts of Tough Conversations

Success includes not shooting yourself in the foot. 12 Don’ts of Tough Conversations: Don’t use “we” when you mean “you”. Never allow fuzzy language. Exercise candor and precision when fuzzy feels safe. Don’t press… Continue reading

You Work too Hard – Just Show Up

You’re working way too hard. “80% of success is just showing up.” Woody Allen Show up by wandering around. 4 reasons to wander around: You get smarter. The people around you know more… Continue reading

The Top 10 Rules for Talking Like a Leader

It’s deadly to fall in love with your own voice, but the higher you go, the more you need to talk effectively. Brevity with clarity is gold in a frenetic world. The top 10… Continue reading